Shipping Policy

Shipping Your wetcero Order

Ordering reusable rain shoe covers? Please review the shipping information below and allow enough time for your order to arrive before a planned trip or rainy-weather outing.

Estimated Delivery & Shipping Times

We will provide an estimated delivery date for each item in your shopping cart based on the shipping address you select. Our estimated order processing and shipping times are outlined below.

Standard Shipping

Standard shipping is free on all orders to our supported destinations. No minimum purchase is required.

Orders are typically processed within 2–5 business days. After dispatch, shipping usually takes 6–13 business days. The estimated delivery timeframe is 8–18 business days from the date the order is placed.

Note: These processing and shipping times apply to all products on our website. If you need your order to arrive before a specific date, please contact our customer service team in advance. We will prioritize the production and shipping of your order. Delivery dates may change due to factors beyond our control, such as severe weather, holidays, or strikes.

Please allow sufficient time for shipping.

Receiving Time

Total receiving time = order processing time + shipping time.

How Will I Know My Order Has Shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please allow 2–5 business days for order processing before shipment.

After receiving the shipping confirmation email, please allow 24–48 hours for your tracking information to update.

Where Do You Ship?

We accept orders from the United States and selected international destinations. All orders are shipped from the United States. Our primary carriers are USPS and DHL, and our order processing time remains the same.

Any applicable customs duties or taxes are the responsibility of the buyer.

Quality Inspection

Only items that pass our quality inspection process will be shipped. We strive to meet our standards when preparing your rain shoe covers for dispatch.

When Your Rain Shoe Covers Arrive

Unpack your order and check that the size and color match your selection. Inspect the shoe covers before use. If you notice tears, holes, or other damage, do not use them. Email us with your order number and clear photos of the item, packaging, and shipping label so we can review the issue. Please keep the item and packaging while we advise you on the next steps.

Contact Us

For any other questions, please email sativaetienne3790@outlook.com.